About the Experience
What can I expect from this experience?
This experience combines breathtaking images with exclusive scenes from the Emmy-nominated Apple TV series Prehistoric Planet.
Let yourself be transported through prehistoric jungles, deserts, canyons, and oceans, accompanied by the captivating music of Hans Zimmer.
An immersive, poetic, and educational adventure.
Does the experience take place in an indoor or outdoor venue?
It takes place in Fabrique des Lumières, an indoor venue.
Where is Fabrique des Lumières?
The exhibition is located at Fabrique des Lumières, Pazzanistraat 37, 1014 DB Amsterdam.
How long does the experience last?
The experience lasts an average of 50 minutes.
Is there parking nearby?
Upon presentation of a disabled parking card at the on-site gate keeper, a limited number of parking spaces are available directly at the Westergasbrug for a maximum of 3 hours (except for during festivals). Disabled parking spaces are also available in the Q-park Westergasfabriek parking garage. You can reserve a parking space at Q-park in advance with a discount through this link. Fabrique des Lumières is approximately an 8-minute walk (600 meters) from the parking garage.
Buying Tickets
Where can I buy tickets?
Tickets can be purchased via the Fever app (available on the Apple App Store or Google Play) or on the Fever website.
On-site ticketing is also available, but please note that we do not accept cash.
We recommend that you book your tickets in advance to secure a time slot and avoid unnecessary waiting times.
What methods of payment can I use to buy my tickets online?
You can pay by credit card, Apple Pay, PayPal, or Google Pay.
How do I know if my order has been successful?
Once payment has been made, you will receive an email confirming your purchase.
If you have not received an email, please contact us at: hello@feverup.com.
Do I have to print my ticket?
No, you can present your ticket on your smartphone.
Can I transfer my tickets to another person?
Yes, you may.
The date I want is sold out. Can I buy tickets on site?
Priority is given to buying tickets online. You may purchase tickets on site, subject to availability.
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 24 hours before the start time of your experience.
Refunds are not allowed under any circumstances.
I won't be able to attend the reserved time slot, can I come to the one before or the one after?
Tickets are only valid for the date and time you have chosen.
However, if you are running late, you can arrive up to half an hour after the booked start time (this does not apply to the last start time of an exhibition).
Ticket Types
Do you offer passes for journalists?
Press card holders benefit from free admission upon presentation of a valid press identity card.
Press contact: service@fabrique-lumieres.com.
Who is eligible for the family rate?
The family rate is available for 2 adults + 2 young people (aged from 5 to 17 years old).
Is there a discount for 65+ and accompanying persons?
There is no separate rate for people over 65, you may choose our adult rate.
I'd like to visit Fabrique des Lumières as a group. How do I make my reservation?
If you would like to visit with a group of 12 people or more, please send a request to groepen@fabrique-lumieres.com.
Are the Museum Card, ICOM Card and Vriendenloterij VIP-Card valid at Fabrique des Lumières?
No, the Museum Card, ICOM Card and Vriendenloterij VIP-Card are not valid.
Do I need to make a reservation in advance for children under 5?
Admission for children under the age of 5 is free, but they still require a ticket, which you can arrange online or at the ticket booth.
Is the Stadspas valid at Fabrique des Lumières?
Visit 1 exhibition per month for free with the Stadspas upon presentation of your card. Tickets cannot be reserved online, but can be arranged at the ticket desk on-site.
Combi Ticket: NS
If you have purchased a combined NS + Fabrique des Lumières ticket, you do not need to reserve a time slot at Fabrique des Lumieres. The ticket can be scanned once on a date and time of your choice. Please verify the exhibition's opening hours before planning your visit. Bring your printed train tickets and entrance ticket(s) to Fabrique des Lumières on the day of your visit.
Access to the Event
Is there an age requirement?
The experience is suitable for all ages and recommended for children from 6 years old.
Is seating available in the exhibition areas?
We have a total of 40 seats available in the main exhibition space, the Hall. A limited number of foldable chairs are available at the entrance.
Are there accessible toilets?
Yes, there are accessible toilets available at the venue.
Is the site accessible to people with reduced mobility?
Fabrique des Lumières is accessible for people with reduced mobility, with the exception of the tiered seating in the Hall (which will not affect your overall experience).
There is a disabled toilet available, as well as two wheelchairs - our staff members are at your disposal for assistance.
Do you offer carer tickets?
Visitors who are unable to navigate their way through the museum independently may bring a companion free of charge. Please provide the name of the companion and the date of the visit at least 2 working days before your visit by contacting us at service@fabrique-lumieres.com. On the day of the visit, your companion will receive a free admission ticket at the ticket desk.
Are the exhibits suitable for people suffering from epilepsy and/or vertigo?
Due to the effects of light, the exhibits may present risks for people suffering from epilepsy or vertigo.
Is the experience accessible to people with hearing or visual impairments?
The experience relies on both visual and auditory elements that may be difficult to perceive without full vision or hearing. For your safety and comfort, we therefore do not recommend participation for individuals who are hard of hearing or visually impaired.
Can I bring a suitcase to Fabrique des Lumières?
A guarded cloakroom with lockers is available at Fabrique des Lumières. Suitcases are not permitted.
Can I bring a stroller?
A guarded cloakroom with lockers is available at Fabrique des Lumières. Suitcases are not permitted.
Is coat check available?
For safety reasons, strollers are not permitted inside Fabrique des Lumières. We therefore advise you to bring a baby carrier instead.
Is there a Lost & Found?
A guarded cloakroom with lockers is available at Fabrique des Lumières. Suitcases are not permitted.
Can I take photos and videos of the exhibition?
If you've lost something, send an email with a description of the item to service@fabrique-lumieres.com.
Is there a store?
Yes, you may take pictures and videos. Please note that flash photography is not permitted, as to not disturb other visitors.
Will food and beverage be available on site for purchase?
Yes, our shop offers a wide selection of original souvenirs inspired by the current experiences. The gift shop is open during the museum’s opening hours and is accessible to both visitors and non-ticket holders.
What are the prohibited items at the experience? Can I smoke or vape?
Smoking and vaping are strictly prohibited throughout the venue.
The following items are not allowed:
- Large bags or backpacks (must be stored in lockers)
- Strollers and mobility aids inside the exhibition space (may be left in the foyer)
- Animals
- Alcohol, drugs, dangerous items
- Food and outside beverages
Meeting the Dinosaurs
A Fascinating Educational Experience
Created by a Renowned Creative Team
